It might actually be easier to tell you what we can’t design. We don’t do logos, custom illustrations, or detailed maps. Everything else is fair game. If you go with the Unlimited+Video plan, you get five, sixty-second videos per month. Whichever plan you go with, we’ve got you covered.

When you receive files for your designs, you will received both source files and rendered images. These file types include: PSD, AI, JPG, PNG, PDF, IDD and vector based files. We do not have the ability to create files types such as Word documents, Presentation slide (Keynote/PPT), or spreadsheet documents.

Unlimited means unlimited. No fine print, period.

Nope. Not ever.

If we’re just not a good fit for your church, no hard feelings. We’ll refund your first payment in full within 45 days of signing up for Church Media Squad.

You can usually expect your design drafts back in two or three business days. If you need a revision, we’ll usually get those back to you within a few business hours. Either way, we’re making sure you meet your deadlines.

Definitely. We work hard to get to know your church and what you’re looking for, but if you need something changed, no biggie. Unlimited means unlimited, and that goes for revisions, too.

Yes! You can request a next-day turnaround time on any design request for a one-time charge of $150. But, we don’t recommend it. Great design takes time to develop. The more lead time you give a designer, the better the end result!

Unlimited means unlimited. You can add as many staff members to your plan as you’d like, totally free. Just email [email protected] to have them added to ClickUp!

The Squad works throughout the United States with a few outside of the USA. Generally, the Squad works on projects during normal business days and hours. The Squad works Monday through Friday, between the hours of 8 AM - 5 PM Eastern.

We believe that you deserve completely custom graphics. We don’t use templates or pre-made designs. Everything is custom and built from scratch - just for your church.

All of our designers have actually worked in churches. They understand the unique challenges you face and are ready to help you look awesome.

Yep! We’ll include the Illustrator, inDesign, or Photoshop files for every project.

As a matter of policy, we do not create designs of any copyrighted or trademarked characters. Churches and others who have used copyrighted characters in designs have faced lawsuits in the past. To keep your church (and ourselves) legally safe we will automatically decline to work on projects which ask for the inclusion of copyrighted materials.

Our Squad of designers are here to help your church with any design needs your church typically has in any given month. Think of it like your own in-house designer! For example, an in-house designer cannot design 12 months of graphics in four weeks. Neither can we. Unfortunately, we don’t have the superpower of lightning-speed…yet!

The Design Request Form is a tool specially crafted and designed by Church Media Squad to help us serve our churches in the most creative and efficient way possible. We use the Design Request Form to gather all relevant and necessary information for your projects, which allows our designers to submit first-round concepts to you that you will love. Additionally, the data collected on the backend helps inform future updates and enhancements to the design request experience.

Yes...well, usually! In most cases, we can tack on additional deliverable sizes midway through ongoing projects. In rare instances, however, we may need to delay the delivery date to give our designers sufficient time to produce the additional materials. Our designers and/or project managers will be upfront with you on any delays should that be the case.

Very occasionally, our project managers will need to split up your design request into multiple projects. We currently serve hundreds of churches and the design calendar is maintained with an almost magical science. If our project managers see that your project has many deliverables or multiple variations required, they may split it up into smaller projects. Our project managers will be upfront with you if they need to do that and will ask you if there is any part of the project that should be considered a priority.

We use an awesome project management software called Clickup. It’s easy to use and helps us get your graphics done in lightning time.

Large layout designs are included on all our Unlimited Plans. We’re happy to help design things like annual reports for your church at no extra cost. Please note that any booklet longer than 8+ pages will require a longer turnaround time. Be sure to plan out your large layout projects with plenty of lead time to ensure our Squad is able to serve you well!

At Church Media Squad we uniquely specialize in graphic design support. With the unique needs that come with web design, we’ve partnered with the wonderful folks over at TheChurchCo.com to give all Unlimited Plan clients 20% off their Ultimate Plan. With TheChurchCo’s Ultimate Plan you get unlimited website updates on top of a fully custom-designed website. Nothing compares to a TheChurchCo website!