Delesign provides two unlimited services – Senior Designer and Graphic Designer. Through both services, you’ll be matched with an experienced and talented Delesign designer who you work with directly. The only difference between the two services is the types of designs that your designer will be able to create for you. Read More: https://help.delesign.com/frequently-asked-questions/whats-the-difference-between-the-senior-designer-and-the-graphic-designer-service/

We’ve spent a lot of time perfecting the perfect design process, making it as effective, and as simple, as possible. We’ve also created a demo showing you exactly what it’s like to submit a design request and make revisions with your designer. Read More: https://help.delesign.com/frequently-asked-questions/how-does-delesign-work-what-is-the-process/

We have an excellent referral program that pays you 10% of all sales you bring to Delesign, recurring each month. If you bring 10 clients to sign up for our monthly $499 plan, you’ll receive $499 every month for as long as they continue to use Delesign. Payments are paid out via PayPal or directly to your bank account. Read More: https://help.delesign.com/frequently-asked-questions/does-delesign-have-a-referral-affiliate-program/

To review any of your past receipts or invoices, simply login to go.delesign.com/settings and select View Billing History. Read More: https://help.delesign.com/frequently-asked-questions/how-can-i-review-my-past-receipts-invoices/

You can update your credit card information by logging into go.delesign.com/settings and selecting “Update Credit Card Information” where you can press Edit and then fill in the necessary information for the new credit card. Read More: https://help.delesign.com/frequently-asked-questions/how-can-i-change-my-credit-card-information/

When you sign up for Delesign, you will need to provide us with an email address that is easily accessible to you and checked regularly. We will send information related to your account to this email, and when your designer responds to your design requests, a copy of the message will be sent to this email address. Read More: https://help.delesign.com/frequently-asked-questions/how-can-i-change-my-email-address/

Changing your password is easy. If you can’t access your account and would like to change your password, fill out the information on https://go.delesign.com/forgot-password/ to reset your password. Read More: https://help.delesign.com/frequently-asked-questions/how-can-i-change-my-password/

Yes, only the best senior level designers can join our team. With many years creating a wide variety of professional level designs for all kinds of businesses, both small and publicly traded, each and every one of our designers is more than capable of creating all of the designs we mention on our website. Read More: https://help.delesign.com/frequently-asked-questions/can-my-designer-really-create-all-of-the-complex-designs-delesign-mentions/

Delesign is inexpensive, and provides you with custom made designs from a dedicated senior level designer with unlimited revisions. With Delesign, you will get high quality and specialized designs including animation, explainer videos, illustrations, branding, website and app mockups and designs, marketing material, all kinds of graphic design, and more! Read More: https://help.delesign.com/frequently-asked-questions/how-can-delesign-be-so-inexpensive/

We suggest against sharing your Delesign account with others. Read More: https://help.delesign.com/frequently-asked-questions/can-others-use-my-account/

When you put your account on hold, all of your files will be stored on our servers, and you will continue to have access to your account. However, while your account is on hold, you will not be able to send messages to your designer, or submit new design requests. Read More: https://help.delesign.com/frequently-asked-questions/i-put-my-account-on-hold-and-am-ready-to-start-up-again-what-do-i-do/

When you cancel our service, we will permanently delete your design files from our storage server at the end of your billing period. For those that do not wish to have their files deleted, we allow clients to have their account put on hold. Read More: https://help.delesign.com/frequently-asked-questions/i-canceled-my-subscription-earlier-i-want-to-sign-up-again-what-do-i-do/

You can use our service for as many brands as you’d like! Read More: https://help.delesign.com/frequently-asked-questions/can-i-use-delesign-for-multiple-brands/

With Delesign, we do not force you into any contracts. With our Monthly plan, pay by the month and cancel anytime and for any reason. Read More: https://help.delesign.com/frequently-asked-questions/are-there-long-term-contracts/

While unlikely, it is possible that we will need to switch your designer. Delesign designers are real people. Sometimes they get sick, sometimes they go on vacation, and sometimes they need to take care of family. Read More: https://help.delesign.com/frequently-asked-questions/will-my-designer-ever-be-switched/

Delesign designers will use Google Fonts for your projects, unless you provide us with specific fonts that you would like used. All of the Google Fonts that we use are acceptable for commercial use without any additional costs. Read More: https://help.delesign.com/frequently-asked-questions/what-fonts-do-you-use/

Our Customer Support team is always happy to hear from you! Read More: https://help.delesign.com/frequently-asked-questions/how-can-i-contact-support/

Delesign would be happy to work on your bulk design requests. We can help with design requests of all sizes and complexities. Read More: https://help.delesign.com/frequently-asked-questions/bulk-design-requests/

No! You are free to cancel anytime and for any reason.

You can select from our 2 available schedules that your designer will work: 6am - 4pm or 6pm - 4am Pacific Time M-F. You can select either option at no additional charge. With one subscription, your designer will work 2 hours per day for you within this schedule, however please note that they will also be working with other clients.