We design for:

• Service Centres
• Spas & Salons
• Printing Companies
• Churches
• Not-For-Profits
• Charities
• E-Commerce and Retail Shops
• Affiliate Marketers
• Restaurants
• Law Firms
• Educational Institutions
• Real Estate Agents
• Mortgage Agents
• Insurance Agents
• Marketing Agencies
• Social Media Managers
• Business Development Managers
• Amazon & Other Ecommerce Merchants

Kimp is for startups, SMEs, marketers, creative agencies, freelancers, entrepreneurs – just about anyone who needs cost-effective, high-quality graphic design services, on an ongoing basis.

Kimp’s unlimited graphic design service includes unlimited requests and unlimited revisions. This means that you can make as many requests as you’d like, and we’ll work through them as quickly as possible. Once you submit your requests, your dedicated Project Manager will review them, to ensure we have all the details required. Then they’ll assign them to your design team.

By default, your requests will be completed in the order you submit them. But if you ever need to change the order, or prioritize a certain task, or tasks, you can do so by letting our Project Manager know.

We work on your requests on a first-come, first-served basis. They are entered into your design team’s queue in the order that they are received. Your team then works on delivering them.

On average you’ll receive designs or revisions in 24 hours with the Kimp Graphics subscription (this applies to designs like social media posts, web banners, and single-sided print designs). And on average you’ll receive 1 30-60 second video, every 2-4 business days, with the Kimp Video subscription. If you’ve got a more complex task, let us know and we’ll provide an estimate on how long it’ll take.

If you have the Kimp Graphics+Video subscription your turnarounds will be exactly the same. This means that graphics have their own specific turnaround times and videos have their own, so they don’t overlap (e.g. if you have fewer graphic design requests one week, your video requests would still be completed at the same rate as usual, as it’s still the same team completing them. Or vice versa.)

As we work together, and get to know your brand(s) and vision better, the review and revision process will get faster and faster. So you’ll be able to get an increasing number of design projects completed, and only ever pay our flat monthly fee.

Kimp is a subscription-based unlimited design service offering unlimited graphic design and unlimited video design.

Through Kimp, marketers, startups, SMEs, and just about anyone who needs help with design, can work with a Dedicated Design Team to make and manage all of their design projects in one place.

The service is offered for a flat fee, on a month-to-month basis, making custom design affordable and flexible. We serve clients around the world, including clients from the UK, South Africa, the US, Canada, Australia, and Singapore.

Refer to : https://www.kimp.io/faq/

1. From businesses, of all sizes, to nonprofits, and agencies, teams around the world design better and scale faster with Kimp. Here are some case studies of the most innovative brands around the world choosing Kimp for their designs: https://www.kimp.io/case-study/

2. Want to start designing better, and scaling faster? Then you need a dedicated design team. But don’t just take our word for it! Here are what our clients are saying about designing with Kimp: https://www.kimp.io/testimonials/

Absolutely. We offer a 10% discount when you add 2 more subscriptions to your account. Just keep in mind that this offer cannot be combined with any other promotional offers.

When you\'re ready to add your additional subscriptions and get your discounts applied, please click here to connect with a Kimp Team Member on the live chat.

We work on your requests on a first-come, first-served basis. They are entered into your design team’s queue in the order that they are received. Your team then works on delivering them.

On average you’ll receive graphic designs or revisions in 24 hours (this applies to designs like social media posts, web banners, and single-sided print designs). And on average you’ll receive one 30-60 seconds video, every 2-4 business days. If you’ve got a more complex task, let us know and we’ll provide an estimate on how long it’ll take.

As there is a unique workflow for graphic designs, and specific turnaround times, and a unique workflow, and specific turnarounds for videos, they will not delay or impact one another.

If you need faster outputs you can add on subscriptions as you need them, and cancel them as you don’t. To learn more about adding additional subscriptions, reach out to us on the live chat at www.kimp.io, 7 days a week! Or to add an additional subscription, log in to your account at www.kimp.io.

As part of the Kimp Graphics subscription or the Kimp Video subscription, your Dedicated Design Team will have 2 tasks in progress for you at any given time, and they will allocate 2-2.5 hours each business day to completing your requests.

With the Graphics + Video subscription, your Dedicated Design Team will have 2 graphic design requests and 2 video requests in progress at any given time. This means that they will allocate 2-2.5 hours each business day to your graphic design requests and 2-2.5 hours each business day to your video design requests.

Now if you need a higher volume of outputs and faster turnarounds, you can add on additional subscriptions. And this will mean that with each additional Kimp Graphics or Kimp Video subscription, you\'ll get an additional 2-2.5 hours allocated to completing your requests (e.g. with 2 subscriptions you\'ll get 4-5 hours allocated to your requests, and so forth).

In the case of Kimp Graphics+Video subscriptions, with each additional subscription, you\'ll get an additional 2-2.5 hours allocated to your graphic design requests AND an additional 2-2.5 hours allocated to your video design requests.

As your team completes tasks you\'ll see them shift from being \"In Progress\" to \"In Review\" and you\'ll see new requests getting started.

At Kimp we aim to keep things simple. That\'s why we have one graphic design subscription - Kimp Graphics - and one video design subscription - Kimp Video. And one subscription which combines both - Kimp Graphics+Video.

Whichever subscription you choose, start with a free trial and invite as many team members as you\'d like to help you make design requests. You won\'t pay any extra premiums for custom illustrations, landing pages, or GIFs with a Kimp Graphics subscription. And no extra fees for custom design and animation with a Kimp Video subscription.

You get it all with your flat monthly fee.

If you have more than one graphic design subscription or more than one video design subscription, then yes you will! For example, if you have 2 Kimp Classic subscriptions you\'ll receive two times the outputs as you would with a single Kimp Classic subscription.

If you have both a graphic design subscription and a video design subscription, keep in mind that the workflows and turnaround times are mutually exclusive. This means that each subscription includes its own specific turnaround times, design teams, and number of outputs, so they don’t overlap (e.g. if you have fewer graphic design requests one week, your video requests would still be completed at the same rate as usual, as it’s still the same team completing them. Or vice versa.)

You sign up, you try us out for 7 days, and you cancel if you decide it’s not the right fit. You are not billed during the trial period. You get billed only after day 7 and you don’t have to sign any contracts to continue with Kimp. Our service is delivered month-to-month for a flat monthly rate.

So why do we collect payment details when you sign up? To ensure we are only onboarding clients who are seriously considering our service.

Below are guidelines for the Kimp Video and Kimp Graphics Trials, as well as some tips to help you determine if Kimp is right for you.

If you sign up for the Graphics+Video subscription, you will be able to make 1 video request and 3 design requests as per the guidelines below:

Kimp Video Trial Overview:

During your trial you can make 1 request.

• 1 request = 1 video, up to 15 seconds in length + unlimited revisions within the 7 day trial period.
• During your trial, you will only receive concepts with a watermark on them.

Kimp Graphics Trial Overview: 

During your trial you can make 3 requests.

• 1 request = 1 design (i.e. a single print or digital creative, or up to 2-3 pages of a multi-page/screen design, depending on the amount of content).
• During your trial, you will only receive designs with a watermark on them.

The following requests are not fulfilled during Kimp Graphics, Kimp Video or Kimp Graphics + Video trials:

• Resizing of trial designs
• Logo designs
• Brand Mascot or Brand Character designs
• Need some ideas for your trial design requests? Check out our FAQs!

The following requests are limited during Kimp Graphics or Kimp Graphics + Video trials:

• Illustration requests are limited during trials: During your trial, you may request one simple illustration. Complex illustrations are not included during the trial.
• UI design requests are limited during trials: During your trial, you may request one landing page OR home page design request AND one app design request (please see below for more details on app requests during trials).
• Multi-page/screen design requests are limited during trials: During your trial, if you wish to request a multi-page design such as an ebook or a multi-screen request like an app, we will complete 2-3 pages/screens, depending on the amount of content, as one design request.

Why we don’t fulfill certain design requests during trials:
We do not fulfill presentation, logo, brand mascot, or brand character requests during trials for the following reasons:

• They often include vague creative briefs as brand guidelines are not available. This in turn doesn’t provide enough direction to complete designs and/or revisions with.
• They often require input and feedback from several team members or other stakeholders, which delays the design process and prevents us from being able to provide completed outputs to assess Kimp with.
• We’ve also found that many clients who request logos, mascots, and characters during the trial are simply seeking branding work on a complimentary basis, and don’t have recurring design needs.

Be sure to make your trial request(s) as soon as possible so that we can ask for clarification and then work on it, and any revisions you’ll require, as quickly as possible. This way you\'ll get a good sense of what working with your Kimp Team is like. And you\'ll be able to make a confident decision within your 7 day trial about whether you\'d like a full subscription.

If you’d like to skip the trial and move forward with a full subscription in order to request as many designs as you’d like, including designs not included in the trial, please let us on the live chat at www.kimp.io!

Have any questions about the trial terms? Reach out to us on the live chat at www.kimp.io!

Kimp’s HQ is in Markham, Ontario, Canada and operates in EST. Our design team members, meanwhile, are full-time Kimp employees, who work from our offices in different time zones. Together we ensure that our clients get timely responses to their inquiries, and have their design requests fulfilled as quickly as they need them to be.

Kimp does not outsource work, or work with freelancers, as an important part of our service is being able to provide consistently high-quality designs to our clients. We also believe in the importance of building strong teams and creating environments that they can thrive in. Because we love giving our team members the opportunity to go bananas with graphic design too :)

Absolutely. If you require more than one subscription to keep up with all your design needs, you can add additional subscriptions at any time. And you can also cancel them at any time, which means you can scale up, or down quickly.

With each additional subscription that you add, you\'ll increase the number of outputs you receive, and the speed at which you receive them.

For example, one additional subscription will double the designs you get completed each business day.

To learn more about adding additional subscriptions, reach out to us on the live chat at www.kimp.io, 7 days a week! Or to add an additional subscription, log in to your account at www.kimp.io.

$599 USD per month, for Kimp Graphics; $699 USD per month for Kimp Video; $995 USD per month for Kimp Graphics+Video. No set-up fee, no minimum terms, no cancellation penalties. Absolutely no contracts.

If a request is especially time-sensitive, you can indicate this when submitting your request details. We’ll do our best to bump it up in the queue and advise you of the delivery time.

You can submit an unlimited number of requests. Your dedicated Project Manager will review them, to ensure we have all the details required, and then assign them to your design team. By default, your requests will be completed in the order you submit them. But if you ever need to change the order, or prioritize a certain task, or tasks, you can do so by letting our Project Manager know.

We get it. Sometimes priorities shift and deadlines change. So we\'re happy to be as flexible as possible to help you meet yours.

Your dedicated design team does! Your team is made up of 1 Project Manager and 3 designers who specialize in different types of design.
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Based on what you need, your Project Manager will assign your request to the designer best suited to complete it. Once that request is completed, we then move on to your next request.
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We fulfill your requests two at a time, on a first-requested, first-fulfilled basis. This way you get what you need first, the fastest. If the priority of your requests ever shifts, after you\'ve made a request, you can just let your project manager know. They will hit pause on your active requests if possible, and fulfill the task(s) that have become more time-sensitive.

Include these details every time for the best results: size, orientation, format (print, digital or video), preferred colours, inspiration designs, and text copy. If it\'s a video request include your preferred style of background music as well!

The more descriptive you can be, the fewer revisions will be required.

You can submit your requests through our task management software, KIMP360. Check out our handy guide on how KIMP users can use their KIMP360 board below:

https://www.youtube.com/watch?v=PmpG5qzka80

An unlimited number. We’re happy to help you with as many designs as you need.

Your dedicated design team will take care of your design, from first-draft to final product. And all the revisions you need. Just let them know the details of the revisions required by adding a comment to your KIMP360 board.

No, we don’t have any contracts. Our service is delivered month-to-month for a flat monthly rate.